Description: call centre tender Name of Work Request for Proposal RFP for establishing Common Call centre and Grievances Redressal system for solving the Water Supply issues in Tamil Nadu excluding Chennai Corporation through TWAD Board Implementation period 5 months Operation and Maintenance period 12 months e Submission
Details: Request for Proposal (RFP) for establishing Common Call centre and Grievances Redressal system for solving the Water Supply issues in Tamil Nadu (excluding Chennai Corporation) through TWAD Board [Implementation period: 5 months, Operation and Maintenance period: 12 months] e–Submission Supply, delivery, installation and testing of IT Peripherals, CCTV, Networking Equipment, Smart Board, Air Conditioner, and Power Backup Systems in the new Common call center and Grievance Redressal system for solving water supply issues (Excluding Chennai Corporation) Supply and Installation of Interior Furnishings, Furnitures, Electrical items and False Ceiling Works in the new Common call center and Grievance Redressal system for solving water supply issues (Excluding Chennai Corporation) AI Driven Advanced Grievance Management software in the new Common call center and Grievance Redressal system for solving water supply issues (Excluding Chennai Corporation) Supply, Configuration, and Annual Subs
Sector: Water supply and Sewerage