Description: SELECTION OF CALL CENTRE SERVICE PROVIDER CSP ON OUTSOURCE MODEL Name of Work Selection of Call Centre Service Provider CSP on Outsource Model
Details: CAPEX (onr time cost) - A Desktop Core i3, 4 GB RAM, 1 TB Hard Drive, 18" monitor Application Developer Cost Set up full-fledged Call center in compliance with RFP including the site preparation works, connectivity, power back up etc Operational Cost for one year: - B Supervisor Medical Counselor Medical Specialist Call agent (Eng & Manipuri) Call agent (Eng & Regional) Application Developer Database Administrator Business Analysis Content Writer Physical Security House Keeping Technical support lead Electrician Admin HR Room rent Training Cost (one time cost) Operational Cost for one year
Sector: Medical and Health