Details: service level agreement and packagespreface : agreement representing a service level agreement (“sla” or “agreement”) between the buyer andservice provider has been uploaded in bid section . the purpose of the agreement uploaded is to facilitateimplementation of services intended by the buyer . each documents as uploaded by buyer should be read intotality to conclude the requirement of custom e bid floated on portal .the agreement uploaded in bid section will generally contain the scope of work, (sow) , stakeholder's obligations, special terms and conditions (stc) related to service delivery as formulated by the buyer and payment terms etc of the service for mutual understanding of the stakeholders. the agreement remains validtill completion of scope of services or end of contractual duration (whichever is earlier) unless eithersuperseded by a revised agreement mutually endorsed by the stakeholders or terminated by either of theparties thereof.
Sector: Defense