Details: extension in dcits platform for outsource technical support and complaint management at veterinary health department. customer call management services (call center) for vhd dept & other activities of bmc includes : 1) two telephone operator for 08am to 08pm (12hrs. working) 2) professional fees for manpower services & customer call centre management 3) ivr services with tollfree number unlimited plan for 2 user/lines 4) ivr greeting, call recording, call reports & dashboards
Sector: Municipality